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If you created your organization’s Coral account, then you are an Admin.  Any other users that you invite to your account in the future will be Users, not Admins (talk with your Coral rep to convert some of your Users to Admins).  The key differences between an Admin and a User are:
AdminUser
Dashboard functionalityHas access to all functionality, including the Controls tab and Integration tabHas access to only the Chats tab, Create Chat tab, Insights tab, and Scaled messaging tab
Visibility of chatsCan see all chats for all Users and Admins of the accountCan only see the chats that they are in (whether they created them or not)
Creating chatsCan create chats without inviting themselves as a participantMust invite themselves as a participant when creating a new chat